Support

Support

How can we
help?

How can we
help?

Talk to us

Real people,

real answers.

Talk to us

Real people,

real answers.

Email

Answers within one working day.

support@brightside.example

Email

Answers within one working day.

support@brightside.example

Live chat

Monday to Friday, 8:00 to 18:00.

Start a chat

Live chat

Monday to Friday, 8:00 to 18:00.

Start a chat

Video call

We look at your light with you.

Book 15 minutes

Video call

We look at your light with you.

Book 15 minutes

Common questions.

Common questions.

Still stuck? Write to us, we answer within one working day.

Still stuck? Write to us, we answer within one working day.

All

Light

Scenes

Orders

01

How do the Scene Cards work?

Each Scene Card uses NFC to tell the light bar which scene to load. Place it on the marked area and the card sets warmth and brightness. You can still adjust either with the touch dial. Brightside One Pro also lets you save and share your own scenes.

How do the Scene Cards work?

02

Will the light fit my monitor?

Will the light fit my monitor?

03

How quickly does the light respond to the room?

How quickly does the light respond to the room?

04

What does the 30 day trial include?

What does the 30 day trial include?

05

How does the bundle work?

How does the bundle work?

06

Can I pay in instalments?

Can I pay in instalments?

07

Who repairs the light bar?

Who repairs the light bar?

08

How long does a Scene Card last?

How long does a Scene Card last?

09

Which scene should I start with?

Which scene should I start with?

10

Do you ship outside the EU?

Do you ship outside the EU?

Brightside

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