Information
Information
Returns
Returns
Try any light bar at home for 30 days. If it is not right for your desk, we arrange free pickup and refund you.
Try any light bar at home for 30 days. If it is not right for your desk, we arrange free pickup and refund you.
30 day trial
Write to returns@brightside.example with your order number within 30 days of delivery. We arrange pickup, you pack it in its box and we refund the full price within 7 working days.
Scene Cards
If a Scene Card is not what you expected, write to us within 14 days and we will send a different one or refund you. Opened cards are covered by this promise.
Accessories
Unused accessories can be returned within 30 days in their original packaging.
Bundles
Bundles are one-time orders with a 10% discount. Nothing renews. A bundle that has already shipped follows the normal return rules.
Last updated 24 October 2026.
30 day trial
Write to returns@brightside.example with your order number within 30 days of delivery. We arrange pickup, you pack it in its box and we refund the full price within 7 working days.
Scene Cards
If a Scene Card is not what you expected, write to us within 14 days and we will send a different one or refund you. Opened cards are covered by this promise.
Accessories
Unused accessories can be returned within 30 days in their original packaging.
Bundles
Bundles are one-time orders with a 10% discount. Nothing renews. A bundle that has already shipped follows the normal return rules.
Last updated 24 October 2026.
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